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FREE
DOWNLOADS
guaranteed
virus free
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Evaluation
of Current Performance Management Practices (PDF)
A survey
questionnaire for employees to provide you with feedback
on how they experience and perceive your Performance Management
Practices
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Rating
Key Calculators (Excel)
Handy
MS Excel Calculators to work out (in an instant) the sub-scales
(in a 5-point Rating Key) of the following types of Quantifiable
Performance Measures:
- Monetary
Achievement (any currency)
- Percentage
Variance (any kind)
- Quantities
(any kind)
- Customer
Satisfaction (%)
- Customer
Conversion Rate (%)
- Customer
Database Growth (%)
- Customer
Retention (%)
- Shrinkage
(%)
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The Optimized
Sales Organization (PDF)
Follow
this road map and lead your sales force to new heights.
by David Batchelor, M.A., CSP (with permission).
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Strategic
Concepts & Principles (PDF)
Performance
Management follows on Strategic Planning, and should
be perfectly aligned with your business strategies and
goals.
This
download contains a "crash course" or Ready
Reference on many crucial strategic concepts and principles,
such as:
- Barriers
to Entry
- Branding
- Competitive
Advantage
- Cost
of Complexity
- Differentiation
- Just-In-Time
(JIT)
- Key
Performance Indicators (KPIs)
- Key
Success Factors (KSFs)
- Market
Segmentation
- Mission,
Vision, Values
- SWOT
Analysis
- Value
Chain
- Unique
Selling Proposition (USP)
- ...and
many more
If
you cannot open the document above, download the PDF
Reader below
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