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For more info on our online Performance Appraisal Software
System CLICK
HERE
A highly
intensive and practical 1-day workshop that will equip line
managers with the skills and confidence to conduct those normally
"dreaded" Employee Performance Appraisals/Reviews,
with positive results in terms of organizational goal achievement,
as well as employee morale and competence enhancement.
TARGET
AUDIENCE
The Constructive
Performance Appraisals Workshop aims at all levels of management,
including team leaders responsible for conducting Performance
Appraisals.
WORKSHOP
OBJECTIVES
At the conclusion of this workshop,
participants will:
1.
Understand the Benefits of Performance Management as a crucial
management vehicle for achieving organization goals.
2.
Have a basic understanding of Performance Management, including
related tools and techniques.
3.
Know how to develop/formulate Goals/Objectives, Key Performance
Indicators (KPIs), Competencies, and Performance Standards.
4.
Be able
to utilize the following Generic Performance Interviewing
Skills:
- Effective
Listening (incl. Body Language & Tone Of Voice).
- Giving
Constructive Feedback (Praise & Constructive Criticism).
- Facilitating
Through Questions.
- Responding
With Empathy.
- Handling
Difficult Appraisees.
5. Be able
to conduct an effective Performance Appraisal:
- Planning
and preparing for the appraisal.
- Conducting
the appraisal (facilitating agreement on Actual Performance
and Ratings for each Performance Measure).
- Identifying
environmental barriers impacting on performance.
- Identifying
jobholder (appraisee) training and development needs, and
completing a Performance Optimization Plan (POP).
- Following
up.
BENEFITS
OF EFFECTIVE PERFORMANCE APPRAISALS BY LINE MANAGERS
Benefits
to the organization:
- Facilitates
the achievement of organization goals and strategies.
- Contributes
to improved staff morale.
- Facilitates
continuous performance improvement, organization development
and culture change.
- Assists
in establishing a performance culture - of quality, efficiency
and achievement.
- Provides
a formal means of discussing competency gaps and how to
address these - leading to a more competent work force.
- Helps
build a climate of openness and trust.
- Adds
to a participative work culture.
- Forms
part of the legal process in addressing persistent poor
performance.
- Provides
the basis for fair remuneration based on actual performance,
so employees can see and experience a clear link between
their performance and the financial rewards they receive.
Benefits to Employees:
- An
opportunity to get formal feedback from line managers on
how their performance is viewed - so that they can learn
what they do well and what needs to improve.
- Ensures
clarity regarding work expectations and standards, reducing
anxiety/stress and conflict with line managers.
- An
opportunity to discuss their job competencies (or lack thereof)
- leading to targeted training and development - helping
them to realize their full potential.
- Provides
a forum to share new ideas and to air views.
Training
in the effective conducting of Performance Appraisals/Reviews
will reduce Line Manager reluctance and fear to do these with
their direct reports. If done well, stress and conflict during
the Appraisal are drastically reduced
WORKSHOPS
Available
as company in-house workshops only
For reservations and costing, please Contact
Us
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